Ahmed Farid sahwky

Ahmed Farid sahwky

senior waiter

emirates

Profile summary

I have more than five years of experience in the food and beverage field. I have worked in more than four five-star hotels. I have a talent for satisfying the guest and dealing with kindness.

Key skills

Skills
marketingcommunicationcustomer serviceshotel managementleader shipWine and Beverage Knowledge (Sommelier Level)Mixology and Craft Cocktail ExpertiseDietary Restriction and Allergen Awareness (Advanced)Point of Sale (POS) System Proficiency (Advanced Reporting & Analytics)Table Management Software Proficiency (e.g., OpenTable, ResDiary)

Professional experience

senior waiterJan 2025 - Jan 2025
Yas Mall, Abu Dhabi

Greeting customers, explaining menus, and welcoming patrons warmly. Area Management: Ensuring the dining area remains clean and organized, and tables are arranged perfectly. Leadership: Assisting less experienced colleagues in overseeing their operations and ensuring smooth service. Quality Assurance: Ensure an excellent customer experience from start to finish.

senior waiterJan 2024 - Jan 2025
Hilton Nubian Marsa Alam, maesa alam

Explain buffet menu items, provide new assistance, improve and configure the buffet area, and ensure customer satisfaction and that their basic needs are met. Also, monitor damage caused by refurbishing used electronic devices, adhering to the hotel's established service standards.

waiterJan 2022 - Jan 2023
sun rise hotels, marsa alam egypt

Orders are processed quickly and accurately, orders are received and checked for satisfaction, as well as tables are set up, and you want privacy, and delivery.

waiterJan 2019 - Jan 2021
jaz hotel, hurghada egypt

Welcoming and taking orders carefully, serving food and drinks, to ensure customer satisfaction, and tables

Education

High School or equivalent
Industrial Secondary School , cairo
High School or equivalent
Industrial Secondary School , cairo